Refund Policy

Last Updated: 18 June 2026

At Gig Bridge, we strive to deliver high-quality digital marketing and business solutions. This Refund Policy explains the conditions under which refunds may or may not be provided for our services.

1. General Refund Policy

Payments made for digital marketing services, consulting, advertising campaigns, affiliate marketing, lead generation, or other business solutions are generally non-refundable once the project has commenced or services have been delivered.

2. Refund Eligibility

A refund request may be considered only under the following circumstances:

• Duplicate payment made by mistake.
• Incorrect payment amount due to a technical error.
• Payment received but the project has not yet started.
• Unauthorized transaction verified by the payment provider.

Refund requests must be submitted within 7 days of the payment date.

3. Non-Refundable Situations

Refund requests will generally not be approved in the following situations:

• The agreed service has already started.
• The project has been completed or partially delivered.
• Advertising budgets already spent on third-party platforms.
• Change of mind after confirming the order.
• Delay caused by the client's failure to provide required information.
• Services purchased under special promotional or discounted offers unless otherwise stated.

4. Refund Processing

If a refund request is approved, the amount will be refunded using the original payment method wherever possible.

• Refunds are usually processed within 7–15 business days.
• Processing time may vary depending on your bank or payment gateway.
• Any transaction or gateway charges may be deducted where applicable.

5. Cancellation of Services

Clients may request cancellation before work begins. Once the project has started, cancellation requests will be reviewed based on the stage of the project and work already completed.

6. How to Request a Refund

To request a refund, please contact our support team with the following details:

Please include:

• Full Name
• Registered Email Address
• Phone Number
• Invoice Number or Transaction ID
• Payment Date
• Payment Amount
• Reason for the Refund Request

Incomplete or unverifiable requests may require additional information before processing.

7. Approval of Refund Requests

Each refund request is reviewed individually by our team. Approval depends on the nature of the service, project progress, payment verification, and compliance with this Refund Policy.

8. Contact Us

If you have any questions regarding this Refund Policy, please contact us: